Customer Service Representative assisting U - Haul customers with service inquiries and equipment management. Handling rentals and educating customers on products and services in a supportive team environment.
About the role
- Air Operations Import Analyst handling import shipments and documentation for DMS Logistics. Ensuring compliance and effective communication with exporters and transportation companies.
Responsibilities
- Contact with exporters at origin: requesting and/or sending documents (invoice, packing list, bill of lading, etc.)
- Monitoring shipments under incoterms FCA (carrier at origin) and EXW (exporters and carriers at origin)
- Cost entry
- Contact with the origin warehouse to verify arrivals and issue warehouse receipts (inspection of cargo, packaging, weight)
- Review and issuance of documents (EEI Report, invoice, packing list, labels, etc.)
- Issuance of air waybills (AWB)
- Follow-up with airlines
- Sending information to the CCT
Requirements
- University degree completed
- Intermediate to advanced English (will be tested)
- Experience coordinating air import shipments
- Knowledge of import processes (U.S. and Brazil)
- Knowledge of incoterms (FCA and EXW)
Benefits
- Hybrid work model
- Bonus
- Allowance
- Health insurance covering children from 0 to 18 years old
- Extended maternity/paternity leave
- University partnerships
- Gym benefit
- Childcare assistance
- Birthday day off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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