Study Away Administrator role managing international exchange programs for NYU Global Network. Supporting student services including admission and enrollment, academic advising, and event marketing.
About the role
- Benefits Administrator handling employee benefits queries and programs. Remote role with responsibility for compliance and record-keeping in Bogotá, Colombia.
Responsibilities
- Serás el punto de contacto para todas las consultas relacionadas con beneficios.
- Administrar los programas de beneficios para empleados.
- Garantizar el cumplimiento de políticas y regulaciones.
- Brindar soporte e información clara a los colaboradores.
- Asistir a empleados y gerentes con programas de beneficios: salud, dental, visión, seguros de vida, discapacidad, planes de retiro, licencias, elegibilidad ACA, entre otros.
- Mantener registros precisos en el HRIS.
- Participar en actividades de inducción y presentar programas de beneficios.
- Preparar y distribuir materiales de comunicación sobre beneficios.
- Actualizar el dashboard de beneficios en el intranet.
- Verificar y mantener información de inscripciones en el HRIS.
- Coordinar facturación mensual de beneficios junto con el área contable.
- Planificar y comunicar el programa de inscripción abierta (open enrollment).
- Implementar iniciativas de bienestar y salud.
- Apoyar en auditorías y reportes relacionados con beneficios.
Requirements
- Licenciatura en Recursos Humanos, Administración de Empresas o áreas afines.
- 1–2 años de experiencia en administración de beneficios.
- Excel avanzado
- Experiencia en servicio al cliente y gestión de licencias (FMLA, PTO).
- Conocimiento general de regulaciones federales y estatales sobre beneficios.
- Manejo de HRIS/HCM y herramientas tecnológicas (MS Office, AI).
- Excelentes habilidades de comunicación, empatía y resolución de problemas.
- Plus: Experiencia en 401k (muy valorada).
Benefits
- 100% remoto (primeros 30 días on-site)
- Horario: Lunes a viernes, 8:00 AM – 5:00 PM EST
- Inglés: Avanzado (C1)
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