Risk Management Analyst at DigiOutsource maintaining enterprise risk management systems and supporting the risk management team. Coordinating meetings, documenting policies, and collaborating with stakeholders.
About the role
- Business Analyst for global IT outsourcing firm, 5+ years experience in debt collection industry. Analyzing business processes and managing requirements for a leading Swedish client.
Responsibilities
- Analyzing business processes and operational needs
- Managing functional requirements
- Managing non-functional requirements, including performance, security, compliance, and operational constraints
- Managing regulatory and legal requirements
- Collaborating closely with stakeholders
- Specifying and designing target solutions
- Participating in business testing and validation
- Ensuring auditability of solutions
Requirements
- 5+ years of experience as a Business Analyst
- Hands-on experience in the debt collection / receivables management industry
- Proven experience working within debt collection or receivables management environments
- Experience analyzing and documenting AS-IS debt collection processes
- Experience designing TO-BE target processes within the debt collection domain
- Experience gathering, documenting, and prioritizing business, functional, and non-functional requirements
- Ability to translate business requirements into clear technical specifications
- Experience participating in project, process, and decision-making workshops
- Experience working with system vendors on fit-gap analysis for debt collection platforms
- Ability to define business rules, process scenarios, and acceptance criteria for collection-related processes
- Experience identifying regulatory requirements relevant to debt collection activities
- Experience supporting integration design between debt collection systems and other enterprise systems
- Experience preparing and validating data migration requirements
- Experience preparing business test scenarios and participating in UAT
- Experience supporting system go-live and stabilization (hypercare) in debt collection system deployments
- Ability to identify business risks related to collection operations
Benefits
- Private healthcare
- Multisport card
- Trainings
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