Hybrid Project Manager

at DiliTrust

• Job title: Project Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: €60,000 - €70,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Munich, Germany

About the role

• Senior Project Manager at DiliTrust managing SaaS application projects ensuring customer satisfaction and operational efficiency. Building client relationships and leading project teams for successful delivery.

Responsibilities

• Managing strategic projects ranging from 3 to 12 months (planning, resources, communication);
• Supporting customers through change management (expert consulting, change management, expectation management, customer education);
• Advising on application setup and configuration, with strong expertise in the product suite and internal tools;
• Training customers;
• Building and maintaining a trusted relationship with clients;
• Connecting technical experts with clients (customer data migration, interface implementation);
• Applying our agile project management methodology.
• Communicating with various stakeholders: client teams (business, IT, etc.) and DiliTrust teams (application support, R&D, etc.);
• Developing business expertise (corporate law, contract and litigation management, governance body management).

Requirements

• You have at least 7 years of experience in application project management with clients;
• You understand the challenges and context of SaaS implementations;
• You are able to lead a project team to success;
• You embody the company’s values and standards and can serve as a reference for other project managers;
• You communicate clearly, precisely, and appropriately with both internal and external stakeholders;
• You have a strong understanding of customer needs and expectations;
• You have strong negotiation skills to defuse potential conflicts;
• You are able to take a step back and put challenges into perspective before proposing suitable solutions;
• You have strong analytical skills to quickly identify bottlenecks and solve problems while keeping operational and business issues in mind;
• You are native German speaker and fluent in English;
• You are autonomous and enjoy working in a team.

Benefits

• With our remote work policy, alternate between home and office for the best work-life balance.
• Competitive salary, profit-sharing, and quarterly bonuses to reward your performance.
• Certified “Happy at Work” and “Tech at Work” every year since 2019 — DiliTrust offers a fulfilling and stimulating workplace!