Process Owner leading global sales and marketing processes in fast - paced MedTech environment. Collaborating with diverse teams and travel requirements of 30 - 50 days/year.
About the role
- Customer Care Coordinator managing inquiries at Life Fitness, a successful fitness equipment manufacturer. Responsibilities include order processing and technical issue analysis while collaborating with various teams.
Responsibilities
- Receiving and handling customer inquiries (Zendesk & telephone)
- Order entry, invoice preparation and follow-up
- Close collaboration with technicians and field service partners
- Analysis of technical faults and coordination of solutions
- Preparation of statistics and ordering of spare parts
Requirements
- Commercial or technical vocational training with some relevant professional experience
- Enthusiasm for communication, organization and collaboration
- Technical understanding and openness to new solutions
- Self-motivated, independent and reliable work approach
- Very good German, good English and confident use of MS Office
Benefits
- 30 days annual leave (based on a 5-day week)
- Flexible working hours
- Remote work
- Attractive additional benefits
- Employee savings plan (VWL)
- Employer-funded pension plan
- Bicycle leasing
- Subsidy for the Deutschlandticket
- On-site fitness facilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Customer Support Specialist providing exceptional customer support and processing analysis for clients in Guatemala. Assist with high escalations and create outstanding user experiences.
Customer Experience Associate assisting customers with buying and selling precious metals. Delivering outstanding service and evaluating jewellery while maintaining a professional store environment.
Senior Premium Support Specialist providing technical troubleshooting and customer support for Premium and Enterprise clients. Collaborating with internal teams to enhance customer outcomes and experience.
Support Agent managing customer support queries for cloud - based accounting software. Working closely with users to resolve issues and improve the customer experience in a hybrid work environment.
Customer Service Representative assisting customers with U - Haul products and services. Managing rentals, educating customers, and participating in ongoing training at U - Haul centers.
Customer Service Representative assisting U - Haul customers inside and outside the center with products and services. Responsible for managing rentals, inventory, and providing customer education.
Customer Service Representative at U - Haul assisting customers with U - Haul products and services. Utilizing technology for rentals and inventory management while ensuring customer satisfaction.
Customer Service Representative at U - Haul assists clients with equipment rentals and returns. Engages with customers inside and outside a U - Haul center ensuring optimal service and support.
Customer Service Representative assisting clients with U - Haul products and services. Responsible for managing rentals, inspecting equipment, and customer education during service.