Hybrid EVP, Growth Operations

at dentsu Austria

• Job title: EVP, Growth Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $206,000 - $340,000 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Executive leader responsible for growth operations across Dentsu's North America Media brands. Driving strategic initiatives and operational excellence for Carat, iProspect, and dentsu X.

Responsibilities

• Develop and operationalize a cohesive transformation roadmap for NA Media growth, aligned with executive leadership and Global Media strategies.
• Partner across marketing, product, analytics, finance, and communications to embed a unified, modern growth operating model.
• Lead strategic programs that define growth governance, reporting, process creation and cross-brand collaboration models.
• Introduce new methodologies, tools, and ways of working that increase speed, efficiency, and pitch competitiveness.
• Ensure all three Media brands are coordinated in positioning, processes, resourcing, and market-facing growth narratives.
• Design and maintain the NA Media growth operating system — ensuring simple, scalable, water-tight processes from opportunity qualification through pitch close.
• Establish a unified “Media Way of Pitching,” ensuring alignment with global expectations and best practices.
• Lead major initiatives related to pitch decisioning, governance models, prospecting frameworks, knowledge systems, and capability playbooks.
• Manage shared NA growth resources (pursuit, creative, transitions, pitch support) and deploy talent to the highest-priority opportunities across brands.
• Lead team of growth talent across dentsu media to strengthen NA pitches.
• Work with Global and NA Intelligence teams to improve reporting, pitch intelligence, competitive insights, and performance visibility.
• Define, monitor, and communicate KPIs tied to pipeline health, operational efficiency, pitch quality, and win rates.
• Support modernization of the Media marketing operating model, elevating brand presence, content automation, and market visibility.
• Build scalable tools, assets, and enablement systems that drive pitch standardization and efficiency.
• Ensure consistent positioning, messaging, and prospect experience across Carat, iProspect, and dentsu X.
• Stay closely connected to industry trends, competitor movements, analyst landscapes, and best practices to inform future strategies.
• Manage and develop the high-performing NA Media Practice Growth Team, including pursuit, creative, transition, and pitch support resources.
• Set clear objectives, drive performance management, support learning agendas, and accelerate career growth for team members.
• Foster a winning, collaborative, cross-brand culture that reflects dentsu’s values and creates an environment where people do their best work.

Requirements

• Executive-level experience leading large teams and complex, cross-functional transformation initiatives.
• Deep experience in media, marketing, digital, consulting, or business development operations.
• Strong track record shaping and executing multi-year strategic programs.
• Skilled at leading in ambiguity and building structure where none exists.
• Proven ability to influence senior executives and drive alignment across matrixed organizations.
• Exceptional written, verbal, and executive communication capabilities.
• Experience with sales enablement, CRM, or lead management tools.
• Strong analytical and strategic problem-solving skills, with attention to detail and operational rigor.
• Demonstrated ability to build high-performing teams and collaborative cultures.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave