Senior E-Billing Coordinator at Dentons handling electronic billing processes. Collaborating with billing teams to enhance and troubleshoot billing systems and ensure compliance.
Responsibilities
Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
Partner with Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information.
Communicate all e-billing guidelines, and updates to key members of the Finance Team.
Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
Generate and distribute e-billing reports on a weekly basis.
Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
Update and manage client websites
Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
Address all rejected invoices within two business days, once transferred from the billing coordinator.
These duties may be ongoing or ad hoc in nature. Other duties as may be assigned to fully meet the requirements of the position.
Requirements
5+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
Law firm experience preferred.
Expertise with Elite Enterprise or 3E and ME-Billing applications.
Excellent verbal and written communication skills.
Self-starter that delivers superior customer service
Must be detail-oriented with excellent organizational skills.
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