Billing Specialist managing invoicing for construction projects at ASSA ABLOY Global Solutions. Ensuring compliance with billing practices and maximizing opportunities for revenue recognition and limiting Account Receivable issues.
About the role
- Field Billing Coordinator in environmental solutions performing complex billing functions and ensuring timely customer invoices. Handles discrepancies and provides support to colleagues in billing processes.
Responsibilities
- Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system
- Researches and resolves routine and non-routine billing questions and discrepancies
- Determines the appropriate adjustment codes to process the transaction
- Reviews invoices for completeness and accuracy
- Follows up with customers or other division staff/management to resolve identified discrepancies
- Calculates and prepares manual billings for non-routine, complex billing arrangements
- Gathers and summarizes supplemental billing information to accommodate customer billing requirements
- Reviews various billing system reports to identify billing discrepancies
- Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings
- Performs basic and routine research to resolve differences or unidentified/misapplied payments
- Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments
- May accept credit card payment from customers over the phone and process recurring payments
- Completes customer set up in company billing system(s)
- Acts as a resource for less experienced personnel within the division
Requirements
- High school diploma or G.E.D.
- 18 months of related billing experience
- Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry
- A thorough knowledge and understanding of billing transactions and processes
- MS Excel skills at an intermediate level
- Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner
- The ability to effectively interact and communicate with division managers as well as customers in a professional manner
- Good math aptitude and the ability to work accurately with numbers are essential.
Benefits
- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- 401(k) plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
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