Oracle Field Service Consultant configuring WFM TOA tools and workflows with experience in Oracle Cloud. Seeking innovative team members to enhance field processes in Brazil.
About the role
- Consultant Senior managing maintenance of IT solutions for Delta Technologies. Planning activities and ensuring operational readiness of solutions in a hybrid work setting.
Responsibilities
- Plan and coordinate application maintenance activities
- Ensure solutions remain operational and in a ready-to-use state
- Coordinate technical teams and developers (Level 3 support)
- Manage corrective, adaptive, and enhancement requests
- Participate in deliverable acceptance testing (development and execution of test plans)
- Coordinate production deployments
- Update required documentation
- Ensure data security and integrity
- Support the business lead in validating design documentation
- Provide Level 2 support
- Work according to Quapital IT standards and BPM governance (PROMETA)
Requirements
- Hold a bachelor’s degree (Bac+3) or higher in computer science or a related field
- Proven experience in application maintenance management
- Ability to coordinate Level 3 support teams and oversee technical interventions
- Strong knowledge of quality processes and ticket management for incidents and changes
- Proficient in using JIRA and associated plugins (e.g., XRay) in an operational context
- Apply project management methodologies (ideally Quapital or equivalent)
- Experience with J2EE environments (IBM WebSphere) or Oracle APEX
- Experience with ERP solutions such as Odoo or BI tools like Qlik Sense
- Experience operating in the public sector environment
- Bachelor’s degree (Bac+3) minimum in information technologies or an equivalent field
- French and English are mandatory; an additional language is an advantage.
Benefits
- Ready to take on new challenges in a company with a great workplace culture
- Benefit from a diverse and extensive client network
- Work in a friendly environment with numerous social and technical events
- Attractive salary based on profile and experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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