Regional Operations Director overseeing 7 - 10 dialysis centers and a 200+ teammate team in Texas. Leading strategic and tactical operations while managing large - scale P&L responsibilities.
About the role
- Gestor de Operações de Logística responsável pela operação de logística em Portugal. Envolvendo recrutamento, gestão de motoristas, e implementação de processos operacionais.
Responsibilities
- Lead the launch and ramp-up of logistics services in Portugal.
- Implement processes and best practices already tested in Spain and the UK, adapting them to Portuguese realities and legislation.
- Ensure smooth daily operations (driver allocation, schedules/shifts, warehouse/depot routines, macro-level route control).
- Be physically present at the main operational locations (primarily Lisbon and Porto) to support teams, audits and new rollouts.
- Recruit, onboard and manage a team of drivers (employees and/or independent contractors, depending on the model).
- Coordinate suppliers (vehicle rental, insurance, fuel cards, equipment, offices/warehouses, etc.).
- Ensure drivers and suppliers comply with internal policies, safety standards and SLAs agreed with customers.
- Work closely with clients' operational teams to plan and execute ramp-ups, new launches and peak periods.
- Serve as one of the main operational points of contact for clients in Portugal, ensuring rapid issue resolution.
- Participate in performance meetings with clients, presenting KPI results and action plans.
- Be responsible for the country’s operational KPIs (punctuality, delivery success rate, utilization, quality, safety, etc.).
- Track performance daily/weekly using Excel and internal dashboards, identifying deviations and corrective actions.
- Support the Iberia Region Director in managing Portugal’s P&L: monitor revenue, main cost lines (drivers, fleet, facilities, operational overheads) and propose cost-optimization initiatives.
- Ensure compliance with Portuguese labour law, social security, occupational health and safety, and other regulations applicable to the sector.
- Work together with HR, Finance and Legal to ensure contracts and operating models are legally compliant.
- Continuously improve processes, tools and SOPs to increase productivity and service quality.
Requirements
- Minimum of 5 years' experience in operations, logistics, transportation or last-mile delivery, ideally in Portugal.
- Experience managing field teams (drivers, couriers or similar roles) and working with external suppliers.
- Strong Excel skills (pivot tables, filters, lookups, basic formulas) and comfortable working with operational data and reports.
- Good understanding of KPI management and the impact of operational decisions on the P&L.
- Solid knowledge of or familiarity with Portuguese labour law and the local regulatory framework (especially related to transport/drivers).
- Fluent in Portuguese and good command of English (spoken and written) – able to work with international teams and documentation.
- Availability and willingness to travel frequently between Lisbon and Porto (several times per month).
- Valid driving licence and availability to visit depots, client facilities and suppliers when required.
- Excellent communication and interpersonal skills; ability to influence, train and challenge when necessary.
- Hands-on, proactive profile: comfortable both on the ground (with drivers and suppliers) and working with data and reports.
Benefits
- Permanent (open-ended) or fixed-term contract (to be defined according to the phase of the operation), with registration in Social Security.
- Competitive base salary, to be agreed based on experience.
- Holiday allowance, paid in accordance with the Portuguese Labour Code.
- Christmas bonus, paid in accordance with the Portuguese Labour Code.
- Annual leave in line with the law (minimum of 22 working days per year, pro-rated in the first year).
- Work accident insurance, as required by law.
- Variable bonus linked to operational KPIs and the performance of the operation in Portugal.
- Company mobile phone and laptop.
- Support for travel between Lisbon and Porto, according to internal policy (travel and accommodation when applicable).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Operations for the Hospital Services Group at DaVita Kidney Care managing dialysis programs. Responsible for financial growth and clinical performance across multiple hospital - based teams.
Operations Director empowering clients in operational transformation and delivering efficiency programs. Leading cross - functional initiatives in a dynamic consulting environment.
Join Morgan Stanley as an Associate in ISG Equity Operations. Responsible for providing service and break resolution for clients in global markets.
Vice President leading operational teams managing fund administration services at Morgan Stanley. Overseeing transactions and client relationships in a dynamic financial environment.
Senior Manager overseeing daily execution and operational integrity of ADI's global treasury activities. Critical in scaling best - in - class treasury operations for a newly independent, publicly traded company.
Operations Quality Specialist at FedEx managing quality and process improvements for customs clearance. Collaborating with teams across multiple regions to align with strategic objectives.
Investment Advisory Operations Specialist assisting clients and advisors at Osaic through phone support and collaboration across teams. Ensuring exceptional service and support for qualifying advisory accounts in a dynamic environment.
District Operations Manager overseeing outbound logistics of retail locations for Riverstone Logistics. Responsible for operational analyses, team supervision, and client satisfaction across multiple sites.
Communications Operations Specialist managing logistics and coordination for marketing efforts at Riverstone Logistics. Supporting procurement, event planning, and internal communications effectively.