Director of Enterprise Marketing leading marketing initiatives for corporate audience segment at Elsevier. Developing go - to - market strategies to enhance brand awareness and drive engagement.
About the role
- Customer Marketing Specialist driving customer engagement and advocacy for a fast-growing SaaS company. Responsible for building relationships and managing marketing initiatives to celebrate customer success.
Responsibilities
- Build and nurture strong, trust-based relationships with customers through consistent engagement.
- Develop and manage programs that celebrate and recognize customers, ensuring they feel valued and supported as part of the DealRoom community.
- Lead multiple customer marketing initiatives simultaneously, ensuring projects and campaigns are delivered on time and on budget.
- Plan and execute in-person and virtual customer marketing events that deepen relationships and foster community among DealRoom customers.
- Use AI tools to automate and scale workflows including milestone tracking, event follow-up, outreach, and content creation.
- Partner with Brand, Sales, Product, and Customer Success to amplify customer stories across the right channels
Requirements
- 1-2 years of experience in B2B SaaS marketing, customer marketing, or a related field
- Warm, outgoing, and persistent — you build genuine rapport with customers that naturally leads to advocacy and participation
- An exceptional communicator with strong written, verbal, and presentation skills who represents DealRoom professionally in every interaction
- A project management pro who plans and executes with precision — nothing falls through the cracks
- AI-fluent and proactive about finding efficiencies; you see automation as a competitive advantage
- A collaborative team player who thrives working across Sales, Marketing, Product, and Customer Success
- Scrappy and self-directed — you take ownership and don't wait for perfect direction
Benefits
- Generous equity options
- 100% individual / 60% family insurance coverage
- Competitive benefits including 401(k) + matching, Healthcare, Dental, and Vision
- $500 Annual AI Stipend
- Learning & Development Support
- $300 Monthly Commute Stipend
- Company-paid laptop
- Opportunity to work in a fast-moving, high-growth SaaS company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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