Onsite Operations Expert – Process Analysis, Automation

Posted 10 hours ago

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About the role

  • Operations Expert analyzing and optimizing business processes for Deutsche Bank's Private Banking division. Collaborating with IT and business teams to enhance operational efficiency.

Responsibilities

  • Understand and optimize business processes: Analyze business processes—from customer request, through various sales channels, to fulfillment within Service Solutions & Operations—and identify opportunities for automation and optimization.
  • Combine technology approaches: Leverage and combine different technology approaches to digitally transform business processes in Service Solutions & Operations.
  • Define requirements and support implementation: Create requirements and process models for technical implementations and support the entire delivery cycle—from implementation and testing to the deployment of new automations into production.
  • Take ownership and strengthen collaboration: Take responsibility for delivery and the full lifecycle of established solutions, working closely with business units and IT teams.
  • Contribute strategically: Contribute to the realization of our group strategy by jointly improving customer experiences and optimizing processes.

Requirements

  • Degree or equivalent qualification in a relevant field such as Business Informatics, Business Administration, or a related discipline.
  • Excellent analytical skills, structured way of working, and a high degree of self‑initiative.
  • Ability and motivation to analyze, visualize, and optimize process workflows.
  • Initial experience and knowledge in using BPMN or RPA technologies (e.g., Camunda or Blue Prism) is an advantage.
  • Excellent communication skills in German and English required.

Benefits

  • Emotionally balanced
  • Physically fit
  • Socially connected
  • Financially secure

Job title

Operations Expert – Process Analysis, Automation

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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