Account Manager managing existing customer relationships to drive revenue for fitness management platform. Focused on upsells and customer education within a supportive remote environment.
Responsibilities
Own and manage a portfolio of existing customers
Proactively identify upsell and expansion opportunities across our product suite
Educate customers on product features, add-ons, and solutions that support their business goals
Consistently achieve or exceed monthly and quarterly revenue targets
Collaborate with Customer Experience, Support, and Product teams to ensure a seamless customer journey
Maintain accurate pipeline and forecasting within our CRM
Deliver an exceptional customer experience grounded in trust, value, and expertise
Requirements
2+ years in a sales, account management, or expansion/upsell role
Proven track record of meeting or exceeding quota
Strong consultative selling skills and ability to uncover customer needs
Excellent communication, relationship-building, and follow-through
Highly organized with strong pipeline management habits
Experience in the fitness industry is a strong bonus
Familiarity with TeamUp is a major plus
Benefits
Competitive salary and benefits including medical, dental, vision, HSA, FSA, and more!
401k plan with company match on your contributions.
Open PTO and a generous paid holiday schedule.
Supportive work environment with the flexibility to work where/how you want in-office, remote, or hybrid.
Opportunities to ensure you are always learning and growing.
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