Account Manager focusing on security technology solutions for clients in Frankfurt. Handling customer acquisition and consulting on security solutions with a hybrid work arrangement.
About the role
- Account Manager supporting salon owners in utilizing Slick's digital platform. Driving training and feature adoption to enhance customer experience.
Responsibilities
- Build relationships with salon owners.
- Provide excellent onboarding and training for new accounts.
- Ensure salons adopt features and educate them on new launches.
- Upsell payments to existing customers.
- Proactively identify accounts at risk of leaving and minimize churn.
Requirements
- Sales experience: Prior consultative sales experience.
- Account Management: experience managing customers either in-person or over the phone.
- Education & training: experience in delivering training sessions and comfortable in ability to walk people through products.
- Industry: passionate about the hair and beauty industry / consumer trends.
- Love products: need to know our product and be confident in selling its benefits.
- Get analytical: use data to analyse opportunities and risks.
Benefits
- Competitive salary and benefits
- Open PTO and a generous paid holiday schedule
- Supportive work environment with the flexibility to work where/how you want in-office, remote, or hybrid
- The opportunity to shape a company, product and strategy and become part of an awesome team who will always have your back!
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