Helpdesk Specialist providing Tier - 1 user support in the DMV Metro Area for U.S. Federal client. Requires hybrid schedule and experience in Help Desk environments.
About the role
- IT Specialist managing workplace systems and client solutions in a dynamic company during transformation. Responsible for optimizing IT operations and ensuring system functionality in Bremen and Bremerhaven.
Responsibilities
- Administration, configuration and ongoing development of our Microsoft Intune environment
- Planning, deployment and operation of automated device provisioning processes using Windows Autopilot
- Ownership of company-wide patch management
- Development of scripts and automations to simplify recurring processes in client management
- Monitoring of workplace systems and identification of improvement opportunities
- Implementation and enforcement of security policies, data protection and compliance requirements
Requirements
- Completed IT vocational training or a relevant degree in Computer Science / Information Technology
- Practical experience in client or workplace management
- Solid knowledge of Microsoft Intune, Windows Autopilot, patch management and software packaging
- Proficient with PowerShell, Azure AD, Endpoint Security, Windows 10/11 and M365 integration
- Analytical and solution-oriented working style
- Team player with strong communication skills
Benefits
- Flat hierarchies
- Flexible working hours
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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