Mitarbeiter/in Telesales bei Lighthouse Business & IT Solutions in Zug. Beratung, Verkauf und Kundenservice für telefonische Kundenkontakte.
About the role
- Sales Associate at CYBEX ensuring excellent customer satisfaction through high-quality brand experience. Contributing to store performance and actively engaging with the community.
Responsibilities
- Ensure an exceptional level of customer satisfaction through a high-quality brand experience
- Contribute to the store's continuous performance improvement
- Proactively, productively and respectfully collaborate with team members to meet and exceed targets
- Actively approach customers to promote and nurture the store community
- Act as a role model in executing daily operational goals and priorities
Requirements
- Sales experience in the luxury, premium or children's segment
- Completed vocational training in retail, business/commerce, or equivalent
- Excellent verbal and written communication skills in German and English
- Passion for and interest in design and fashion
- Energetic and positive presence
- Flexibility, strong customer focus, and a hands-on mentality
- Confident user of Microsoft Office and comfortable using point-of-sale (POS) systems
Benefits
- Support in implementing initiatives to build and maintain a community
- High-quality after-sales and additional retail services
- Handling returns and exchanges in accordance with cash register and loss-prevention policies
- Ensuring a high-quality, customer-friendly shopping experience
- Opportunities for professional and personal growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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