Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst ensuring compliance and supporting application development at Custom Software Systems, Inc. Engaging with cross-functional teams for documenting business requirements and governance activities.
Responsibilities
- Maintain and update FISMA documentation for the client’s IT system portfolio
- Coordinate the Authority to Operate (ATO) process for applicable systems
- Draft, review, and maintain Privacy Impact Assessments (PIAs) for client systems
- Support data governance and privacy obligations
- Serve as a working-level point of contact with the client's security, privacy, and compliance functions
- Identify and escalate compliance gaps or changes in system posture
- Prepare and maintain documentation packages for periodic reviews
- Work directly with client program staff to document business requirements
- Translate stakeholder descriptions into structured requirements
- Develop and maintain process flow diagrams and functional specifications for application design
- Help prioritize and scope requirements
- Contribute to user acceptance testing and document outcomes
- Bridge communication between technical developers and business stakeholders
Requirements
- Demonstrated experience with FISMA compliance documentation
- Experience drafting or maintaining Privacy Impact Assessments for systems that process personally identifiable information
- Familiarity with NIST frameworks like NIST SP 800-53 and NIST SP 800-37
- Experience supporting or coordinating ATO processes
- Experience with IT system inventory maintenance and data governance or records management obligations
- Demonstrated experience in business requirements gathering and documentation
- Ability to work directly with senior subject matter experts
- Strong written communication skills
Benefits
- Health insurance plans
- Health Savings Account (HSA)
- Dental
- Vision
- Long-term disability
- Short-term disability
- Basic term life insurance
- Supplemental term life insurance for employees, spouses, and dependents
- Simple IRA
- Parking/Commuting expense reimbursement
- Training/Education
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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