Lead Knowledge Engineer at S&P Global driving data transformation initiatives. Collaborating with technology teams to implement next - generation data architecture and knowledge management solutions.
About the role
- Senior Performance Engineer troubleshooting performance issues for energy storage systems at e-STORAGE. Collaborating with teams to drive improvements and ensure system reliability while maintaining safety protocols.
Responsibilities
- Prioritize, investigate, and drive the corrective action for performance issues identified during facility operation.
- Troubleshooting and root cause analysis using data analysis, first principles, on site investigation, or other means as needed.
- Validate software/firmware updates in coordination with vendors, the site service team, and relevant stakeholders to confirm documented changes and no unintended consequences are introduced.
- Coordinate subsequent rollouts with the appropriate site service teams.
- Effectively communicate issues to the appropriate vendor and stakeholders to ensure resolutions are identified and implemented.
- Support performance testing as required under individual contracts for each facility.
- Contribute to fleet wide efforts for improving the efficacy of monitoring and analysis processes and tools.
- Collaborate with internal teams to provide input to improve performance across the business from applications and design to project execution and commissioning to service.
- Provide documentation of issues and resolutions for tracking, knowledge sharing, and internal and external communications.
- Ensure all activities are performed in compliance with safety protocols, engineering standards, and company policies.
Requirements
- Demonstrated experience in customer-focused problem solving
- Ability to execute projects and tasks in parallel, self-directed, highly detail-oriented, organized and flexible
- Experience troubleshooting using data analytics
- Experience in commissioning, performance testing, maintenance, and/or design of BESS or other power generating facilities
- Knowledge and experience with SCADA protocols (i.e. DNP3 and Modbus)
- Familiarity with industrial communication networks (fiber optics, network switches, TCP/IP, etc.)
- Excellent communication skills
- Ability to travel up to 20% of time. Travel may be on short notice
- Demonstrated experience in problem solving
Benefits
- Health coverage
- Retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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