Junior Account Manager managing hospitality clients in the Norwegian market. Provide customer service via phone, email, and meetings while coordinating with internal teams for onboarding and service.
Responsibilities
Manage and support a portfolio of hospitality clients in the Norwegian market
Maintain strong relationships with clients, understanding their needs and ensuring satisfaction
Provide excellent customer service through phone, email, and virtual meetings
Coordinate with internal teams to ensure smooth onboarding and service delivery
Assist in identifying opportunities to grow client accounts and improve performance
Report performance results and provide feedback to stakeholders
Ensure accurate data entry and documentation in CRM tools
Requirements
Native or fluent Norwegian (C1+)
Fluent English (B2+)
Excellent communication and interpersonal skills
Strong customer-service and relationship-building mindset
Motivated, proactive, and eager to learn
Ability to work independently and as part of a team
Previous experience in customer service, sales, or account support is a plus (not mandatory)
Benefits
Hybrid working model (Málaga office + remote flexibility)
Opportunity to grow within the hospitality and tech-support sector
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