Customer Service Executive delivering service experience to customers and advisers at a savings and investments firm. Balances administrative tasks and customer communication in a hybrid role.
About the role
- Sales Support Specialist at Corbion ensuring smooth order management and customer interactions. Collaborating across departments for effective service delivery.
Responsibilities
- Facilitate and assist sales with order entry and related requests
- Manage customer calls and emails quickly and effectively
- Track shipments and manage returns
- Proactively resolve customer issues with internal partners
- Maintain customer notes and automated notifications
Requirements
- High School Diploma; additional college preferred, but not required
- 2+ years of experience in customer service or administrative support areas, ideally in a global and/or manufacturing environment
- Proven ability to multi-task, prioritize and problem solve while maintaining customer service focus
- Microsoft Office, strong typing skills and ten-key SAP experience preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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