Process & System Support SME focusing on SAP Ariba support and procurement processes. Ensuring stable daily operations and collaboration with stakeholders across IT, Procurement, and vendors.
Responsibilities
Act as a key support specialist for Ariba (Procurement Systems)
Ensure smooth system operations, resolving incidents, and supporting continuous improvements within the Ariba environment
Support selected Finance-related processes and Concur where needed
Investigate and resolve incidents in line with defined processes, SOPs and KPIs
Escalate complex issues to IT teams, vendors or 3rd line support if needed
Provide system usage guidance and support to business stakeholders
Contribute to continuous improvement initiatives within Ariba
Participate in system enhancements, upgrades and optimization activities
Requirements
2+ years of hands-on experience with SAP Ariba support or administration
Strong understanding of procurement processes (PR, PO, sourcing, catalogues)
Experience in roles & access management and workflow setup in Ariba
Experience in analyzing integration and data flow issues
Concur knowledge is an advantage
Basic knowledge of SAP FI or finance processes is a plus (not the main focus)
Knowledge of IT Service Management principles is an advantage
English: C1
Strong Excel and data handling skills
Strong interpersonal and communication skills
Structured and solution-oriented approach
Comfortable working independently and in a multinational virtual team
Able to manage shifting priorities and tight deadlines
Proactive in improving ways of working
Curious and eager to deepen system expertise
Comfortable supporting and guiding business users
Benefits
Flexible working arrangements (flexible weekly and daily schedules)
Cafeteria program
Unique recognition system
Holiday bonus for when you’re out of the office
Comfortable and modern office with top-notch equipment and well-equipped relax rooms
Robust integration and event framework
Private healthcare and life insurance
Employee capital plans (retirement saving system)
Job title
SAP Ariba Business Process & Systems Support SME – Temporary Position
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