Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Technical Product Manager working on ControlUp's DEX platform. Leading product ownership, strategy, and development in a team environment focused on innovative solutions.
Responsibilities
- Take product ownership within the ControlUp SaaS product line
- Lead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunities
- Research optional integrations with relevant SaaS/Cloud vendors via publicly available API's
- Validate product strategy and roadmap with ControlUp stakeholders
- Prepare product requirements and detailed specification documents for product features
- Work closely with Dev and QA teams throughout the development cycle
- Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customers
- Work independently and effectively in a team environment
Requirements
- Experience from product companies in the IT field
- Extensive experience with IT operations solutions
- Strong technical background and familiarity with endpoint management and IT operations
- Experience in the development and execution of product go-to-market strategy
- Proven ability to work with Dev, QA, sales, and sales engineering teams
- A real passion for product design and user experience (UX/UI)
- Confident decision-making with the ability to influence internal and external partners
- Ability to analyze data and make data-driven decisions
- Excellent verbal, written, and presentation abilities
- Bachelor’s degree or higher
- Customer Oriented
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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