Product Owner overseeing the analysis and governance of sales processes in the Salesforce ecosystem at Contentsquare. Involves collaboration with multiple sales and technical teams to deliver effective workflows.
Responsibilities
Act as the primary Product Owner for sales-related business processes within the internal Salesforce team.
Serve as the liaison between Sales, Marketing Operations, Revenue Operations, Customer Success Operations, and Professional Services Operations.
Analyse and map end-to-end sales processes across integrated systems to ensure alignment, scalability, and efficiency.
Collaborate with designated Data Owners and technical Salesforce experts to guide the design and implementation of scalable process improvements.
Maintain and continuously improve business process documentation for the Sales organisation.
Participate in strategic projects led by the Revenue Operations team, providing expert input on Salesforce capabilities and process implications.
Translate business needs into clear, actionable user stories and prioritise the Salesforce development backlog.
Ensure solutions align with overall data architecture and business strategy, advocating for data quality and governance.
Stay current with Salesforce platform capabilities and integrated sales tools (e.g., Clari, Outreach, ChiliPiper, Distribution Engine), recommending enhancements where applicable.
Collaborate with internal stakeholders to understand reporting and operational needs related to sales pipeline progression, handovers, and performance tracking.
Requirements
4+ years of experience as a Product Owner, Business Analyst, or similar role with focus on Salesforce and sales operations.
Strong understanding of Salesforce Sales Cloud, including object relationships, process automation, and reporting.
Demonstrated ability to analyse and document complex sales processes involving multiple stakeholders.
Experience working with or integrating third-party sales tools such as Clari, Outreach, ChiliPiper, and Distribution Engine.
Familiarity with CPQ and sales commission workflows (high-level understanding of data dependencies, even if not directly responsible).
Excellent stakeholder management and communication skills, especially in cross-functional environments.
Proven ability to write clear, concise user stories and maintain a prioritized product backlog.
Comfortable collaborating with technical teams and participating in agile/scrum ceremonies.
Benefits
Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
Work flexibility: hybrid and remote work policies
Generous paid time-off policy (every location is different)
Wellbeing and Home Office allowances
A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
Every full-time employee receives stock options, allowing them to share in the company’s success
We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
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