Director of Operations Excellence at HF Sinclair focused on leading sustainable operations and enhancing operational performance in refining processes. Overseeing strategic implementation and continuous improvement within the operations leadership team.
About the role
- Associate Data Operations Analyst at Confluence managing client data and ensuring compliance in workflows. Collaborating with a global team across various countries to deliver high-quality service.
Responsibilities
- Manage incoming client data, ensuring quality and compliance using internal tools
- Handle inquiries via Zendesk ticketing system with professionalism and accuracy
- Collaborate with team members across Ireland, Spain, Tunisia, Paris, and Vietnam
- Perform daily/monthly operational tasks to meet service level standards
- Occasionally join client calls to discuss ticket updates or review data workflows
Requirements
- Proficiency in Excel and readiness to learn new tools like AccuDelta and Maia
- Strong communication skills, both written and verbal (email + occasional phone)
- Experience in client support or operations within a compliance or tech-related field
- Ability to manage multiple tasks, troubleshoot issues, and meet deadlines
- English: Required - Excellent written skills
- French: Fluent essential
Benefits
- Generous Time Off packages including additional half days with each public holiday in your location.
- Global Career Development opportunities
- Social Events
- Referral Bonus scheme - Upto $3,000 per successful referral
- Plus many more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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