Analyst for Amex GBT hotel triage operations managing incident categorization and case routing. Collaborating across teams to ensure operational excellence in hotel services and support.
About the role
- Logistics Analyst managing export operations of sugar for Copersucar. Ensuring efficiency and customer satisfaction in logistics operations and participating in cost reduction efforts.
Responsibilities
- Responsible for export operations of bagged white sugar by container or breakbulk vessel, from outbound at the mills through delivery at destination terminals.
- Ensure operational efficiency, reduce costs and avoid additional charges such as container detention and demurrage.
- Manage bookings through to shipment, ensuring deadlines are met.
- Responsible for domestic market operations, ensuring customers' OTIF targets and product quality.
- Participate in daily production meetings.
- Operate company systems for production and scheduling management such as SAP and Carga Pontual.
- Address deviations and incidents in operations and quality, proposing corrective and/or preventive actions to guide case resolution.
- Drive continuous improvement of processes with a focus on efficiency and productivity.
Requirements
- Bachelor's degree in Engineering, Business Administration or International Trade.
- Postgraduate degree in Logistics or International Trade is desirable.
- At least 5 years of experience in large-scale logistics operations, distribution networks, export operations by container and/or breakbulk operations.
- Experience in a Control Tower or Integrated Operations Center is a plus.
- Strong interpersonal skills and communication.
- Knowledge of optimization tools and process simulators is an advantage.
- Advanced English required (will be assessed during the selection process).
- Availability to work a hybrid schedule 4x1 (one day remote per week).
Benefits
- Bradesco Health Insurance
- Bradesco Dental Insurance
- Meal Allowance (BRL 58.00 per day) or Food Voucher
- Transportation Voucher
- Childcare Assistance for female employees
- Life Insurance
- Medication Assistance
- PAP – Personal Support Program (Psychological, Legal and Financial services)
- Short-Term Variable Compensation – Profit Sharing (PLR)
- Private Pension Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior CX Operations Analyst driving operational rigor and insights for customer experience at LiveRamp. Collaborating across teams to enhance efficiency and implement AI - driven solutions in multiple cities.
Operations Consultant managing complex transactions for Bank of America's Global Operations team. Advising on product and service implementation while building relationships with partners.
Operations Performance Manager at Bank of America leading operational support and driving performance improvement across contact centers. Focusing on fraud handling process and operational excellence.
Truck Driver delivering agricultural products to customers at CHS providing reliable service and maintaining safety measures. Responsible for loading, unloading, and ensuring timely deliveries to clients.
Loan Operations Commercial Loan Closer at a financial services institution managing closing processes for commercial loans. Collaborating with various partners to ensure timely loan document preparation and compliance.
Truck Driver/Operations Specialist responsible for hauling agricultural products and daily operations for CHS in New Salem, ND. Ensuring safe deliveries, compliance, and excellent customer service.
Data Operations Analyst in Green Street’s IJGlobal Data Operations team ensuring the accuracy and reliability of financial data. Managing data input, analysis and reporting on market trends.
Operations Technician ensuring maintenance of facility equipment and successful pipeline operations at Williams. Demonstrating technical expertise while adhering to safety protocols and operational standards.
Operations Technician Senior ensuring facility equipment maintenance and successful pipeline operations for clean energy at Williams. Demonstrating technical expertise and analyzing data to resolve operational problems.