ServiceNow Developer focused on configuring, developing, and optimizing implementations in Melbourne. Collaborating with stakeholders to drive digital transformation initiatives and managing third-party integrations.
Responsibilities
Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM
Architect and implement integrations with third-party systems using REST/SOAP APIs
Establish and manage Identity and Access Management (IAM) within ServiceNow
Monitor system health, troubleshoot incidents, and recommend solutions
Partner with business analysts, project managers, and key stakeholders to gather requirements
Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives
Requirements
3+ years of experience in ServiceNow Development
Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment
Glide Scripting, Flow Designer, Script Includes, and Business Rules
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience)
Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous.
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