Healthcare Operations Manager at DaVita overseeing clinic operations and patient care. Lead team efforts for quality improvement and financial management in a supportive environment.
About the role
- Communications Operations Specialist managing centralized communications for a leading loan-servicing company. Collaborating on project requirements and executing communication templates efficiently.
Responsibilities
- Manage and execute all company communication requests via a centralized process.
- Support setup, testing, and deployment of communication templates.
- Collaborate with internal teams and external clients to define project requirements and timelines.
- Manage incoming communication requests using JIRA.
- Support monthly reporting and documentation of communication activities.
- Assist in reviewing vendor invoices and maintaining billing records.
- Execute and monitor Solutions by Text (SBT) campaigns.
- Manage workflows within vendor platforms, including HTML-based systems.
- Assist in integrating new businesses into existing communication processes.
- Participate in initiatives to improve processes and client experience.
Requirements
- **Experience:** 2+ years of experience in operations, project coordination, digital communications, or a similar role.
- **Technical Skills:** Proficiency with JIRA or other ticketing/project management systems. Comfort working with vendor UIs and basic understanding of HTML is a plus.
- **Communication Skills:** Exceptional written and verbal communication skills in English; bilingual (Spanish/English) strongly preferred.
- **Project Management**: Strong ability to manage multiple competing priorities, deliver to tight deadlines, and stay organized in a fast-paced environment.
- **Detail Orientation**: High attention to detail and data accuracy, especially when managing templates, campaigns, and reporting.
- **Collaboration:** Proven ability to work cross-functionally with internal teams and external partners.
Benefits
- Grocery Vouchers
- Internet Bonus
- Medical Insurance
- Life Insurance
- Dental Insurance
- Law Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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