Product Owner in an Agile software team responsible for solutions through full lifecycle at a CPaaS leader. Join a connected team fostering global business digital transformation.
Responsibilities
Be the “Voice of the customer” and business face of our applications team
Work with stakeholders from across the business to identify problems and devise solutions
Capture and refine requirements, decompose them into user stories and prioritise the product backlog
Contribute to product activities from process improvement to strategy development
Conduct gap analysis between incoming and target platforms
Own the development phase by writing user stories and acceptance criteria
Support the migration phase through cohort analysis and customer impact assessment
Assist with customer support escalations by acting as a platform expert
Requirements
Experience of working as a product owner in an Agile team and all Agile ceremonies
Stakeholder management and leading requirements gathering
Working with software-based products, ideally in a SaaS environment through full-lifecycle delivery
Delivering business process change as part of software delivery
Using empirical methods to support decision making
Strong consumer knowledge and awareness of mobile technology
Excellent written and verbal communication to both technical and non-technical audiences
Ability to articulate and communicate a vision; and bringing those around on board
Superb organisation and diligence; able to manage multiple priorities and pick out the critical detail
Delivering software for international markets and working with international stakeholders
Exposure to techniques such as user story mapping, persona generation, user testing
Collating data on product performance
Use of JIRA, Confluence and Google Analytics
Benefits
Flexible hybrid working
27 days annual leave plus national holidays.
Enhance family leave
Enjoy your Birthday off - because it's your day!
Mental Health Support through our Wellbeing partner, Calm
Wellbeing leave and a Mental Health First Aider program
Giving back days to help support causes close to your heart
Unlimited professional & personal learning
Total Rewards including retirement planning, healthcare and life assurance
And did we mention our epic team socials? We know how to celebrate in style!
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