Providing best - in - class financial aid support to Capella learners through various communication channels. Coaching learners on funding decisions and conducting team dialogue for improvements.
About the role
- Senior D365 Finance Consultant providing consultancy and support services for ColumbusGlobal. Resolving customer issues and performing training activities with D365 Finance expertise.
Responsibilities
- Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required.
- Perform root cause analysis and incident management to minimise future issues.
- Identify and promote potential commercial activities.
- Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration.
- Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary.
Requirements
- Microsoft exams qualified D365 F/SCM Finance Certified
- Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage
- Wider D365 F/SCM functional knowledge
- c5 years+ D365 experience in a consulting or internal lead D365 role
- Full driver's licence and access to a vehicle
- Curious, looking to challenge the status quo and improve
- Collaborates well with both internal and external colleagues
- Committed to personal development and becoming a Trusted Advisor in your field.
Benefits
- 25 Days, Plus Bank Holidays (Increasing with Service)
- Medical Insurance: Yes (terms apply) plus additional Health Cashback Plan
- Access to Free Training Courses Delivered by Columbus Academy
- Free Microsoft Certifications and access to Microsoft Learn
- Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations)
- Free Barista Coffee and hot drinks made in-house
- Free Beer and Fizz every day (2 - 5pm)
- Casual Dress Code in our Offices
- Personal Pension Plan
- Life Assurance x4 Salary
- Cycle-to-Work Scheme
- £2,500 payment for successful candidate referrals
- Flexi-phone upgrade scheme (if eligible)
- Employee Wellbeing Program (terms apply)
- Free 24/7 Access to Cubo Gym(s)
- Vitality Medical Insurance
- Westfield Health Cash plan (includes an Employee Assistance Lines)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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