Analista de Sucesso do Cliente managing and enhancing client relationships in the agribusiness sector. Providing consultative support and ensuring customer satisfaction with Aliare's solutions.
About the role
- Academic Coordinator responsible for regulatory processes and course administration within higher education. Engaging with multidisciplinary teams and ensuring compliance with academic guidelines.
Responsibilities
- Responsible for preparing academic regulatory documents and processes;
- Ensure compliance with academic guidelines established by the Ministry of Education (MEC), professional regulatory bodies (Órgãos de Classe) and the needs of the labor market;
- Administration of modules: Reference Matrix, BSC (Balanced Scorecard), Bibliographies, Referendado, PPC (Course Pedagogical Project), Infrastructure and Book, RAP, Repository, Faculty Matrix, Intermediate Certification and others;
- Serialization and operational research;
- Training and academic support;
- Regulatory support: handling appeals (impugnação), guidance on PI, course recognition and renewal, and other regulatory procedures;
- Multidisciplinary team meetings;
- Faculty management;
- Ensure delivery of teaching materials and educational resources on schedule;
- Conduct live sessions;
- Frequent travel;
- Clear and objective communication of work results, interacting with peers.
Requirements
- Degree in Engineering with completed postgraduate studies;
- Master's degree or Doctorate completed;
- Previous experience coordinating courses;
- Availability to work Monday to Friday from 1:00 PM to 10:00 PM (1-hour break) - Hybrid modality (3 days on-site);
- Technical knowledge in Electrical Engineering, Occupational Safety and Civil Engineering;
- Skills in leadership, communication, teamwork, problem solving and organization;
- Knowledge of regulatory processes;
- Intermediate/advanced MS Office skills;
- Versatile and flexible to handle a wide range of academic demands;
- Collaborative team player;
- Results-oriented with a focus on delivering the best student experience;
- Availability for frequent travel.
Benefits
- Profit sharing: celebrating results is part of Cogna’s culture.
- Medical assistance: a comprehensive health plan with dependent coverage and co-participation.
- Dental assistance: available to keep your smile healthy.
- Tuition scholarships for undergraduate and graduate studies: available at our educational units for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- SESC partnership: access to opportunities that improve quality of life.
- Univers pharmacy partnership: discounts on a variety of medications.
- Corporate University: multiple learning paths and free courses at our corporate university to keep growing with us.
- Book discounts: discounts on titles from our publishers.
- Wellhub (Gympass): to help you stay active in your daily routine.
- Ninho Program: a program dedicated to families expecting a new baby.
- Valoriza - Internal Recruitment Program: to boost your career through internal opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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