Sales Coordinator driving growth across international distributor markets in various regions. Supporting distributor relationships and ensuring commercial cooperation with sales strategy.
About the role
- Sales Support Coordinator at CMA CGM preparing pricing proposals and supporting customers. Engaging with sales teams, providing insights, and contributing to operational smoothness.
Responsibilities
- Prepare and provide pricing proposals to customers managed by the Outside/Specialised Sales.
- Engage with customers and pricing teams to ensure clear communication and follow up as needed.
- Provide support on commercial matters to the sales department and coordinate sales-related information to facilitate smooth operations and invoicing.
- Follow up on quotations sent, expiring, not booked, or lost, and take appropriate action.
- Support & guide Customers to effectively use of MyPrices, CMA CGM’s digital tool for quotations.
- Maintain quotes and business support to the Customer portfolios mapped to the Outside/Specalized Sales and to new customers via the Sales mailbox.
- Make proactive telephone sales calls to follow up with customers on quotations sent to Customers without bookings.
- Update CRM with all required information and relevant details with follow-up feedback for Customers.
- Coordinate closely with Trade / Pricers to ensure consistent business support to Customers as required commercially.
- Promote CMA CGM Group Services including Non-Maritime Products.
- Contribute to dispute resolution and liaise with Pricers & Customer Care on freight and DDSM claims.
- Propose volume potential & new opportunities to the Outside Sales & Specialised Sales team as necessary.
- Collect market information on the competition’s activities regarding rates, new & existing services.
Requirements
- 2 years of experience in the shipping industry
- Excellent Communication and interpersonal skills
- Attention to detail, well versed in ALL Microsoft Windows based programs
- Strong team player with ability to work independently
- Ability to multi task time and prioritize time sensitive issues
- Bilingual, French and English
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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