Sales Operations Reporting & Analytics Specialist creating reports and dashboards for Springer Nature. Collaborating across teams to deliver operational improvements in the academic publishing industry.
About the role
- Data Analyst at Cloudflare supporting data quality and governance in sales operations for the Asia Pacific region. Focus on developing actionable business insights by ensuring data accuracy and integrity.
Responsibilities
- Work to understand the current data landscape in SFDC with a specific focus on firmographic & technographic customer and account data.
- Partner with IT, Data Engineering and Sales Operations teams to identify data quality gaps and perform data cleanup initiatives.
- Analyze and define the requirements for establishing and maintaining a robust account hierarchy structure within our systems (e.g., Salesforce, BigQuery).
- Conduct analysis to measure the health of our account universe and identify macro and micro trends impacting data integrity.
- Develop recommendations and implement processes and/or technical solutions to continuously improve data quality, integrity, and standardization across the organization.
- Work cross-functionally with Sales, Marketing, and Business Intelligence teams to enable data-informed decisions grounded in trustworthy data.
Requirements
- Bachelor’s or Master’s Degree in Computer Science, Engineering, Business, or a related field.
- Strong analytical skills with a detail-oriented mindset.
- Some experience analyzing complex data sets using Excel, SQL; R, Python, or similar statistical tools is a plus.
- Familiarity with data visualization software (Tableau, Looker, etc.) is a plus.
- Excellent verbal and written communication skills, with an ability to present key takeaways and recommendations clearly.
- Capable of working in a highly collaborative environment and thriving in a fast-paced, high-growth environment.
- Prior exposure to CRM systems (like Salesforce) or experience in a fast-growing SaaS business is preferred.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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