Managing complex commercial claims for CNA, ensuring exceptional customer service and timely resolutions. Requires collaboration with various internal and external partners in a fast - paced environment.
About the role
- Library Software Solution Consultant helping public libraries modernize operations with Polaris LMS and Vega Library Experience suite. Engaging with clients and growing sales opportunities across ANZ/APAC.
Responsibilities
- Support the Product Sales Manager ANZ/APAC in progressing existing opportunities with tailored, compelling proposals
- Engage libraries through calls, emails, webinars, and newsletters to showcase technical benefits
- Attend conferences and client meetings; travel independently as needed
- Provide post-sale guidance to ensure full software adoption and create marquee library partners for case studies
- Identify and refer new opportunities through industry engagement and relationship-building
Requirements
- Bachelor’s Degree or equivalent in related field
- 5+ Years of Relevant Experience
- Strong understanding of library operations and challenges
- Ability to explain technical features in practical, value-driven terms
- Excellent communication and presentation skills; comfortable hosting webinars and events
- Master or above degree with major in Library industry (preferred)
- Willingness to travel and represent the company at conferences
- Trusted advisor mindset with credibility in the library sector
- Proactive, relationship-driven approach to engagement
- Ability to translate technical features into operational and patron experience benefits
- Comfortable working collaboratively with sales teams and independently when needed
Benefits
- Equal employment opportunities for all qualified persons
- Comprehensive training and professional development programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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