Hybrid Experimentation Consultant

at GAIN

• Job title: Experimentation Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$82,000 - CA$90,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Vancouver, Canada

About the role

• Experimentation Consultant at GAIN optimizing digital ecosystems and client conversion strategies. Collaborating with teams to drive revenue growth through data and experimentation.

Responsibilities

• Overall client success, satisfaction, and retention through positive Experimentation results.
• Research & interpret data, run statistical calculation, draw conclusions, and pitch actionable strategies, results, and insights to a wide variety of client stakeholders and senior management.
• In-depth technical understanding of Experimentation in order to create technically feasible experiments.
• Present insights & results with engaging storytelling to executive stakeholders (remotely & in-person) in order to secure their assurance in Conversion.
• Develop and plan experimentation roadmaps by analyzing large and detailed data sets in order to identify the biggest areas for improvement and implement strategies to capitalize on these opportunities.
• Maintain an advanced understanding of conversion drivers including user research, data analytics, neuro-marketing, persuasion principles, and business context.
• Maintain & continually increase understanding of the client’s organizational goals for Experimentation within each engagement.
• Working with Digital Programs team and Sr. Experimentation Consultant to build personal relationships with clients, becoming trusted partners in order to secure our expertise in all client needs.
• Collaborating with Digital Programs and Sr. Experimentation Consultant in the planning and development of Executive Business Reviews, Insights, and Results.
• Manage stakeholder relationships, review and obtain input at key stages, and make judgment calls on input to ensure continued alignment and transparency.
• Help identify growth and expansion opportunities within client engagements.
• Support the Digital Programs team and Sr Experimentation Consultant drive the account direction to ultimately ensure client success and account stability.

Requirements

• Post-secondary education degree, preferably in Marketing or Business or equivalent work experience
• 2+ years experience at an interactive or marketing agency in client management or an in-house client-side digital marketing role.
• Direct experience in leading strategy and/or client relationships on successful client projects and/or engagements
• Experience or a working understanding of web & digital A/B testing
• Experience building reports and analyzing data in multiple Digital Analytics platforms (Google Analytics, Adobe Analytics, Heap, Amplitude, Mixpanel, etc.) and other digital research tools such as Content Square, Clarity, Quantum Metrics, Full Story, Hotjar, Clicktale, CrazyEgg etc.
• Working understanding or experience in web development (HTML/CSS)
• Strong working understanding or direct experience in web development (HTML/CSS/JS) as it relates to experiment feasibility and scoping.
• Excellent communication skills (written and verbal) and comfort communicating with clients and prospects at all levels
• Ability to manage multiple projects in a fast-paced environment
• A strong EQ and adaptability in communication style as the situation requires.
• Some travel is expected for this position- around 10% of the time
• Must be able to travel the US

Benefits

• Hybrid work environment + a home office allowance
• Flex-Fridays! Friday is your uninterrupted day to wrap up the work week or sign off early
• 3 weeks of paid time off to start, plus a winter holiday office closure.
• Work from anywhere in the world up to 20 business days or 4 weeks per year! We want you to build a life and a career at the same time.
• Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU.
• Dog friendly office, because our furry friends are part of the team too.
• Office gym membership
• Reward + recognition programs to recognize your team (and be recognized) for all that we do
• Work at a certified Great Place to Work®