LIMS Consultant on Professional Services team implementing Labbit software for laboratories. Collaborating with customers to understand needs and configure solutions for successful implementation.
About the role
- Managing complex commercial claims for CNA, ensuring exceptional customer service and timely resolutions. Requires collaboration with various internal and external partners in a fast-paced environment.
Responsibilities
- Manages an inventory of highly complex commercial claims
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigations to determine compensability, liability, and covered damages
- Resolves claims by collaborating with internal and external business partners
Requirements
- Bachelor's Degree or equivalent experience
- Typically a minimum six years of relevant experience, preferably in claim handling
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Prior negotiation experience
- Professional designations preferred (e.g. CPCU)
Benefits
- Comprehensive and competitive benefits package
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
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