Product QA role at Wiremind, transforming transport and events with a tech approach. Identify user needs and collaborate within Agile teams to enhance product quality.
About the role
- Director of Product Innovation responsible for enhancing CLA’s product and service portfolio across digital transformation initiatives. Leading hands-on experimentation and modernization efforts within IT organization.
Responsibilities
- Evaluate cross-portfolio product and service initiatives to identify opportunities for improved differentiation, scalability, and economic impact.
- Apply first-principles thinking to challenge legacy assumptions and redesign workflows where necessary.
- Identify modernization opportunities that strengthen platform coherence and long-term scalability.
- Support enhancement of both internal practitioner platforms and external Digital Service Line offerings.
- Personally lead high-impact experiments and modernization pilots.
- Define measurable outcome criteria and decision thresholds prior to scaling innovation efforts.
- Partner directly with Product Managers, Engineers, Architects, and Data teams to execute pilots.
- Produce executive-ready analyses outlining tradeoffs, risks, economic implications, and measurable results.
- Recommend scale, iterate, or sunset decisions based on validated outcomes.
- Ensure experimentation efforts result in observable improvements across product performance, client value, or operational effectiveness.
- Identify systemic improvement opportunities across the product development lifecycle.
- Evaluate automation, intelligent tooling, and AI capabilities that enhance workforce productivity and quality across analysts, designers, developers, and QA professionals.
- Monitor product and delivery metrics to detect portfolio-level improvement opportunities.
- Reinforce alignment between Product, Engineering, Architecture, and Support to reduce operational friction and rework.
- Evaluate strategic platforms and modernization initiatives for alignment to measurable outcomes and platform-first principles.
- Ensure technology investments strengthen product capability and firm economics.
- Guide responsible integration of automation and AI across both internal and client-facing product offerings.
- Prioritize client value and product outcomes over technology novelty.
Requirements
- 10 years of relevant experience is required.
- 6-10 years of experience across Product Management, Engineering, Architecture, Product Operations, Digital Transformation, or related technology leadership roles preferred
- Demonstrated experience improving product or platform effectiveness at scale.
- Experience influencing cross-functional stakeholders at senior levels without direct authority.
- Exposure to modernization initiatives, automation strategies, or AI-enabled workflows.
- Proven ability to combine structured thinking with hands-on execution.
- Demonstrated comfort operating in environments that require both strategic thinking and tactical participation.
- Bachelor's degree is required.
- Combination of relevant experience, education, and training may be accepted in lieu of degree. Degrees Information Technology, Business Administration, or related field is preferred.
Benefits
- Flexible PTO (designed to offer flexible time away for you!)
- Up to 12 weeks paid parental leave
- Paid Volunteer Time Off
- Mental health coverage
- Quarterly Wellness stipend
- Fertility benefits
Job title
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Experience level
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Not specified
Degree requirement
Location requirements
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