Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Data & Insights Analyst analyzing and interpreting complex data to provide actionable insights for business decision-making. Collaborating with cross-functional teams to drive business performance and support strategic objectives.
Responsibilities
- Analyze high-volume, complex data from multiple sources, using advanced tools and techniques to generate meaningful insights.
- Develop and deliver sophisticated visualizations, dashboards, and reports that translate complex data into clear, actionable insights for business stakeholders.
- Present findings and recommendations, simplifying complex analyses to provide clear and actionable insights that support business objectives.
- Partner with cross-functional teams at all levels to standardize data analysis processes and improve data capture practices.
- Use advanced analytics and machine learning techniques to perform deep-dive analysis and generate forward-looking insights.
- Identify opportunities for digital transformation and develop innovative solutions to improve data capture, visualization, and reporting processes.
- Ensure the accuracy, consistency, and quality of data by working closely with internal and external stakeholders.
- Provide strategic guidance to senior leadership, leveraging data insights to drive business growth, enhance decision-making, and support long-term success.
Requirements
- 3 + years in an analytical role.
- SQL
- Power BI
- Databricks
- ThoughtSpot
- Agile project management experience.
- Experience working with Business Intelligence & Master Data teams.
- An interest in digital, and the desire to learn more and contribute to our digital future.
- Strong understanding of business metrics
- Strong networking and relationship building skills
- Experience interpreting data and generating insights that can be easily understood.
- Strong time/project management and delivery skills and ability to adapt to multiple and shifting priorities.
- Fluency in English essential.
- Fluency in additional languages desirable.
Benefits
- Maximize your work-life balance and flexibility through our Hybrid Work Model
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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