Business Analyst for CGS working with federal agencies to define functional requirements and enhance service delivery. Exciting role solving dynamic government problems with technology.
Responsibilities
Partner with internal business owners and external partners to understand new business opportunities and define functional requirements.
Support the development of briefings, agendas, and other general documentation support as directed.
Document and analyze business and functional requirements for accurate translation into process maps and technical system requirements.
Develop comprehensive documentation that meets organizational standards.
Create high-level briefings and communications materials for customers, management, and executive stakeholders.
Identify and recommend opportunities for service delivery improvement and new technology implementation.
Independently gather information from subject matter experts to develop, organize, and write procedure manuals and technical specifications.
Develop and implement a deep understanding of Microsoft and Atlassian products and services.
Perform risk management, including identifying, prioritizing, and mitigating risks.
Requirements
Must be a U.S. Citizen
Bachelor's Degree (Computer Science, or engineering)
Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance
7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes
Experience working with phase-based and Agile delivery methods
Experience with Jira or other Agile tools
Ability to clearly communicate technical concepts to both technical and non-technical users.
Must be able to work well both in a team environment and independently.
Must possess exceptional attention to detail
Excellent interpersonal and communication skills
Familiarity with government projects and policy/procedures teams
Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis
Experience in managing client requirements and small teams
Excellent analytical skills and business presentation skills
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
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