Underwriting Assistant supporting the Financial Lines team at CFC. Responsible for data management, broker servicing, and contributing to underwriting processes.
Responsibilities
Accurate data entry into CFC key systems to support the enquiry management and quoting processes s
Support renewal, new business, and policy documentation processes
Prepare pre-renewal quotes, including the reviewing and rating of binder renewals
Process policy endorsements and manage cancellations
Assist in maintaining broker relationships by ensuring timely and professional communication
Work from a shared inbox to ensure emails are managed, and queries escalated as needed
Support the preparation of quote documentation, proposals, and renewal presentations
Contribute to the continuous improvement of processes and support broker relationships
Requirements
Completion of secondary education
Experience working in a busy, high-volume administrative or operational role
Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
Ability to manage competing priorities to meet deadlines and handle high-volume, repetitive tasks
Positive, professional, can-do attitude with a strong sense of accountability
Strong written and verbal communication skills
Proficiency in Microsoft Office and comfortable with IT systems
Strong sense of accountability, initiative, and ability to work both autonomously and in a team setting
Currently/interested in pursuing ANZIIF or equivalent insurance qualifications (preferred but not essential)
Tertiary qualifications in business, finance, or a related field (preferred but not essential)
Experience in insurance or underwriting, ideally with exposure to financial lines or general insurance will be well-regarded
Exposure to underwriting processes, terminology, or working with brokers is an advantage
Understanding of the Australian insurance market is highly regarded
Benefits
**We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:
Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
‘You Do You Day’ – an annual additional leave today to do something that brings you joy
Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
Annual end of financial year and end of calendar year events, in addition to social club arrangements
Optional annual charity volunteering day, facilitated by us
3 additional personal leave days per year – for whatever you need
Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
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