Auxiliar de Operações responsible for assisting clients with digital certificate issuance through videoconferences. Join a tech company enhancing business growth and connections.
Responsibilities
Conduct videoconference appointments to issue digital certificates;
Strictly follow the current customer service script during videoconferences to verify the identity of digital certificate holders;
Use required platforms and systems to validate holders' data during and after videoconferences to ensure the issuance of digital certificates;
Review documentation for requests validated by the partner network.
Requirements
High school diploma or equivalent;
Good verbal and written communication skills;
Organized and detail-oriented;
Comfortable with technology and digital tools;
Must reside in Jequié, BA (Brazil);
*Preferred:* experience as a Registration Agent or other role in a digital certification company.
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