Regional Director leading non-clinical operations for home health including workflow and revenue cycle management. Engaging with branch leaders to ensure operational excellence and compliance.
Responsibilities
Provide strategic oversight and operational leadership for non-clinical office functions across assigned markets.
Partner with branch and market leadership to ensure standardized processes, workflow integrity, billing readiness, and revenue cycle performance.
Monitor and analyze key operational metrics and implement corrective action plans.
Be a subject matter expert in Homecare Homebase (HCHB), providing guidance on system workflows, reporting, and billing readiness standards.
Identify operational risks and partner with leadership to implement sustainable process improvements.
Support implementation and adoption of enterprise initiatives impacting office workflows, systems, and regulatory compliance.
Provide coaching and operational guidance to strengthen leader capability in managing non-clinical performance.
Requirements
Minimum of 5 years of progressive home health operational experience.
Homecare Homebase (HCHB) system experience required including knowledge of workflow management, reporting, and billing readiness requirements.
Deep understanding of branch-level non-clinical operational requirements, processes, and best practices within home health.
Demonstrated expertise in revenue cycle fundamentals and billing workflow integrity.
Strong analytical skills with the ability to interpret operational data and drive improvement.
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