Overseeing Microsoft operational functions within CDW’s Sales organization. Focused on supporting the sale and maximizing post-sale activities for Microsoft products.
Responsibilities
Responsible for all Microsoft Operational functions within CDW’s Microsoft Practice
Building and maintaining a structure that supports the sale of Microsoft products and services with operational excellence
Documenting our processes and evaluating areas of efficiency when working with both Microsoft and CDW tools, people and processes
Evolving services levels and identifying areas to innovate operationally with data driven information
Maximising the post-sale commercial activity, process and order closure
Work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate
Requirements
Strong understanding and experience of the operational lifecycle or procurement lifecycle including negotiation, contracting, governance and the management of third parties in larger or more complex engagements
Experience in building internal departmental brand and engaging with multiple internal business units
Microsoft experience would be advantageous but is not essential, however willingness to undertake relevant training and qualifications is required.
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