Business Development Manager managing and growing sales through influential leadership at Southern Glazer's Wine and Spirits in Northern KY. Driving profitability and strategic market growth in the beverage distribution sector.
About the role
- Associate Account Development Executive supporting Fixed Ops sales for CDK Global. Leverage dealership operations knowledge to assist sales cycles and ensure customer success.
Responsibilities
- Participate in discovery sessions to understand dealer business objectives, workflows, challenges, and priorities.
- Convert Fixed Ops operational knowledge into actionable solution requirements.
- Support sales cycles with solution design inputs, value articulation, and functional responses for RFPs.
- Represent the operational perspective in presales conversations as the Universal Fixed Ops SME.
- Partner with ADEs to advance opportunities through the sales cycle.
- Drive documentation, data collection, and internal coordination needed for presales and deal movement.
- Serve as a liaison between Sales, Product, Implementation, Support, and Sales Operations.
- Assist with presentations, pricing packages, proposals, and internal approval processes.
- Ensure customer expectations established during the sales process align with implementation delivery.
- Attend post-install and onboarding meetings to confirm that customer success criteria are achieved.
- Support issue escalation, clarification of requirements, and coordination with internal teams.
- Advocate for the dealer’s definition of success throughout rollout and adoption.
- Represent the operational perspective in post-sales conversations as the Universal Fixed Ops SME.
- Learn CDK processes, sales methodology, tools, organizational structure, and culture.
- Maintain clean documentation and SalesForce hygiene per established best practices.
- Build Fixed Ops industry knowledge and competitive intelligence.
- Develop toward becoming a quota-carrying ADE and progressing through our field sales career path.
- Gain experience participating in B2B conversations with dealership executives — including Fixed Ops Directors, General Managers, and C-suite leaders — building confidence and skills in senior-level communication.
Requirements
- 6+ months in a sales or customer-facing role
- Dealership Fixed Operations experience (Service Advisor, Service Manager, Fix Ops Leadership)
- Some college coursework or higher
- Extremely fast learner capable of succeeding in a fast-paced field environment
- Strong communication skills with the ability to speak confidently to dealership leaders
- Comfortable with digital solutions, workflow tools, and technology platforms
- Highly organized with excellent time management, prioritization, and follow-through
- Ability to collaborate with multiple internal teams and manage competing priorities
- Strong interest in pursuing a long-term B2B sales career
- Willingness to relocate for future advancement (if required)
- Ability to travel ~75% across the U.S., including overnight trips
- Comfortable navigating airports, travel logistics, and dealership environments.
- Frequent movement, communication, and document review
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
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Business Development Manager responsible for managing and strategically growing Southern Glazer’s business. Focused on achieving sales targets and analyzing market trends with effective leadership.
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