Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Manager developing and managing insight-driven products for Catalyx. Collaborating with clients and cross-functional teams to drive product strategy and execution.
Responsibilities
- Define and communicate product vision, strategy, and roadmap aligned with the agency’s goals and client needs
- Gather and prioritize product and client requirements through research, data analysis, and stakeholder input
- Translate business and client needs into detailed product requirements, user stories, and acceptance criteria
- Collaborate with design and engineering teams to ensure timely, high-quality product delivery
- Manage product backlog, participate in sprint planning, and make trade-off decisions as needed
- Track product performance using qualitative and quantitative metrics and iterate accordingly
- Serve as the primary point of contact for product-related questions across the agency
- Support marketing and client-facing teams with product positioning, updates, and launch communications
- Collect and synthesize client feedback to inform future improvements and innovation
Requirements
- 3–7 years of experience in product management or a related role
- Demonstrated ability to manage products through the full product lifecycle
- Strong analytical and problem-solving skills, with a data-informed approach to decision-making
- Excellent written and verbal communication skills
- Experience working with cross-functional teams in agile or iterative development environments
- Ability to balance strategic thinking with hands-on execution
Benefits
- Opportunity to have a tangible impact on client insights and product development processes
- Flexible contract role with scope for meaningful contribution
- Collaborative, fast-paced environment in a growing scale-up
- Exposure to client-facing and internal product strategy initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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