Site Reliability Engineer at bsport scaling infrastructure and streamlining deployment processes. Responsible for managing reliability and CI/CD pipelines in a hybrid work environment.
About the role
- Forward Deployment Engineer managing customer onboarding and deployments for CashFlo's B2B Payments Platform. Collaborating with engineering and success teams to ensure effective deployment and support.
Responsibilities
- Own end-to-end deployment of the CashFlo platform for enterprise customers
- Configure integrations, workflows, and environment-specific setups
- Drive fast go-live and post-deployment stabilization
- Act as the primary technical point of contact for customers
- Understand customer business flows, data needs, and system constraints
- Translate requirements into clear technical inputs for Product and Engineering teams
- Handle L1/L2 production support for customer-reported issues
- Debug data, integration, performance, and infrastructure issues
- Act as a technical escalation point during critical incidents
- Understand and troubleshoot ETL pipelines and data workflows
- Support ingestion, transformation, validation, and reconciliation of data
- Work with APIs, databases, and file-based integrations
- Share real-world customer feedback, gaps, and edge cases with Product teams
- Create deployment guides, runbooks, and internal documentation
Requirements
- 4–8 years of experience in customer-facing technical roles
- Strong understanding of ETL pipelines and data workflows
- Experience working with AWS, GCP, or Azure cloud environments
- Knowledge of cloud networking fundamentals
- Knowledge of Java - SprintBoot/Python, Postgres is a must.
- Familiarity with SQL, APIs, monitoring, and logging tools
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills
Benefits
- Hybrid work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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