Epic Research Application Analyst II responsible for application system analysis and designing at Carilion Clinic. Involves application support, troubleshooting, and team coordination.
Responsibilities
Responsible for performing Epic Research application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
Providing Epic application support, troubleshooting, training and reporting activities.
Serves as a liaison between TSG groups, clients and vendors.
Conducts beginner to immediate analysis of Epic application design including planning implementations and maximizing application benefits.
Assists with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimal to moderate supervision.
With minimal to moderate guidance, manages assigned projects and meets deadlines.
Adheres to departmental policies and procedures.
Plans and conducts requirements gathering for Epic projects and requests.
Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality.
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
Develop in-depth application knowledge and experience in specific Epic module(s) and how it integrates with the various Epic modules at Carilion.
Serve as advocate for department initiatives and processes.
Facilitates a positive and collaborative work environment.
Requirements
High school diploma or equivalent required.
Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required.
Minimum of five years of related experience.
Valid Virginia drivers' license required.
Vendor and/or industry certifications/proficiencies as determined by management.
Certification/Proficiency in applicable Epic module.
Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills.
Must be able to work both independently and in a team setting.
Must facilitate a positive and collaborative work environment.
Must be flexible and capable of prioritizing multiple projects and meeting deadlines.
Effective communication skills (oral, written and presentation).
Benefits
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
Job title
Research Application Analyst II – Research Analytics
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