Senior Business Analyst at Alberta Blue Cross ensuring technology aligns with business needs and enhances service delivery. Collaborating across teams to modernize operations and support decision-making.
Responsibilities
Act as a liaison between IT users, leaders, technical teams, and business stakeholders to ensure alignment
Collaborate with senior leaders and the Strategy team to develop compelling business cases for corporate initiatives
Support tracking of benefits and value realization
Evaluate potential solutions and support project planning
Gather and document complex business requirements
Prepare ad hoc reports and coordinate efforts of other business analysts
Requirements
Completion of a software development technical institute or university diploma/degree program
A minimum of ten years direct experience in business analysis
Experience in the Insurance industry with strong life claims knowledge and FINEOS product is highly preferred
Strong facilitation skills that will be utilized in conducting user workshops to define requirements
Demonstrated strong proficiency in Unified Modeling Language (UML)
Demonstrated proficiency in Microsoft Office and Visio
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