Infrastructure Service Delivery Manager serving as tech lead for pet health brands. Managing service delivery and ensuring communication between MSP and stakeholders across various US locations.
SG
Hybrid Business Continuity Manager
Posted 3 months ago
About the role
- Associate, Business Continuity Manager at SMBC performing risk assessments and disaster recovery training. Collaborating with business leads to enhance business continuity strategies and operations.
Responsibilities
- Perform regular risk assessments of business practices to identify severity and likelihood of loss in case of disaster
- Review business continuity plan with business leads and refresh for current requirements
- Maintain department call tree and organize regular tests to ensure viable communication channels
- Deliver regular BCM training for staff
- Act as operational lead in the event of an actual disaster or continuity event
- Execute on regular disaster recovery (DR) site reviews, call tree tests and awareness training delivery
- Draft business continuity communications and awareness training materials
- Maintain seating charts at DR sites
- Arrange periodic validation of staff contact details and remote connectivity
- Handle routine administration of business continuity software and tools
- Support senior management and staff in the event of an actual disaster or continuity event.
Requirements
- 3 or more years of experience
- Ability to cultivate internal network of support partners in corporate security, technology and corporate real estate (CRES) to drive timely and efficient execution of deliverables
- Encourage participation from business unit staff for volunteer business continuity roles (e.g., floor wardens)
- Establish relationships with counterparts in other business units or regions to foster cross-divisional collaboration
- Understanding of internal technology capabilities to drive improvements in remote access for staff
- Subject matter expert in business continuity software and incorporate learning into BCM process flows
- Understanding of business processes to drive improved execution of BCM responsibilities.
Benefits
- Competitive portfolio of benefits
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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