Sr Product Technology Consultant providing IT consulting services and driving strategic direction in travel technology. Collaborating with users to integrate Sabre products effectively across agencies.
MA
Hybrid Order Management Transformation Consultant
Posted last month
About the role
- Order Management Consultant at Capgemini transforming global clients' processes. Collaborating with teams to deliver innovative solutions and driving efficiency in order management.
Responsibilities
- Participating in the development and delivery of Order Management projects for various global clients.
- Collaborating with Transformation Managers to craft and deliver end-to-end fulfillment business solutions.
- Taking ownership of project deliverables related to documentation of process challenges, potential improvements, benefits analysis, reporting, and business cases.
- Contributing to projects for both external clients and internal Capgemini Business Services engagements.
- Applying various process improvement methodologies (e.g., Lean Six Sigma / DGEM Benchmarking) within your area of expertise for continuous improvement and transformation.
- Creating and conducting compelling presentations and advocating for your ideas with clients.
- Supporting facilitation of client meetings within your business area, driving consensus and agreement among all stakeholders.
- Building lasting relationships with client stakeholders that lead to successful future opportunities.
Requirements
- Minimum 4 years of experience in the Order Management area with expertise in target operating model design, process design (process flows, narratives, operating procedures, control frameworks) and documentation preparation.
- Good knowledge and working experience with SAP supply chain modules (SD, MM, TM, WM).
- English at CEFR Grade C1 (Advanced) or equivalent.
- Excellent communication skills with the ability to interact at various levels of clients' organization with experience in client-facing activities (i.e., workshops, presentations, training).
- Experience in project-based work with frequent client interactions.
- Excellent organizational and time management skills as well as strong analytical skills and attention to detail.
- Experience working in a global and complex business environment (BPO/SSC experience).
- Experience in the consulting industry is a plus.
Benefits
- Well-being culture: medical care with Medicover, private life insurance, and Sports card.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform.
- Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
- Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair).
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