Hybrid Outsourcing & Third-Party Risk Manager

at Capital.com

• Job title: Outsourcing & Third-Party Risk Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Warsaw, Poland

About the role

• Outsourcing Manager establishing and overseeing a robust risk management framework across Capital Vault Group. Ensuring compliance and operational resilience across all entities in multiple jurisdictions.

Responsibilities

• Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite.
• Provide strategic oversight for outsourcing activities across the Group, ensuring consistent application of policy and procedures.
• Advise senior management and Boards on outsourcing risks, emerging trends, and regulatory developments.
• Ensure all outsourcing and third-party arrangements are appropriately identified, assessed, approved, documented, monitored, and periodically reviewed.
• Oversee the lifecycle of third-party engagements, from initial assessment and due diligence through contract oversight, performance monitoring, and exit.
• Maintain appropriate registers and documentation that reflect the Group’s outsourcing landscape.
• Ensure outsourcing arrangements do not compromise the Group’s operational resilience, risk management, data protection, or supervisory obligations.
• Lead the identification and assessment of outsourcing risks, including criticality, concentration risk, and dependency risk.
• Oversee contingency and exit strategies to ensure continuity of business operations in the event of provider disruption.
• Work closely with Legal, Risk, Compliance, ICT, Information Security, Data Protection, and other functions to ensure that outsourcing and third-party arrangements meet internal and external requirements.
• Provide guidance to first-line teams engaging in or managing outsourced or third-party relationships, ensuring adherence to the outsourcing framework.
• Promote awareness and understanding of outsourcing requirements across the Group through training and stakeholder engagement.
• Establish mechanisms to monitor provider performance, service delivery, and adherence to contractual and regulatory obligations.
• Escalate material risks, breaches, and underperformance to senior management and relevant governance bodies.
• Prepare regular reporting and management information (MI) to support Board and committee oversight of outsourcing and third-party risks.
• Act as a key point of contact for regulatory matters relating to outsourcing and third-party risk.
• Ensure the Group meets regulatory expectations for outsourcing notifications, approvals, inspections, and reporting across all jurisdictions.
• Maintain awareness of evolving regulatory requirements and ensure the Group’s outsourcing framework adapts accordingly.

Requirements

• +5 years of experience in outsourcing, third-party risk, operational risk, or compliance within a regulated financial services environment;
• Proven experience designing or managing a group-wide outsourcing / third-party risk framework;
• Strong knowledge of regulatory requirements (e.g., CySEC, FCA, CMA (formerly SCA));
• Experience overseeing the full outsourcing lifecycle, including due diligence, risk assessment, ongoing monitoring, and exit strategies;
• Ability to assess and manage critical outsourcing risks (concentration, dependency, operational resilience);
• Experience working across multiple jurisdictions and advising senior stakeholders;
• Strong stakeholder management across Legal, Risk, Compliance, and Technology functions;
• Hands-on, build-oriented mindset with the ability to scale processes in a growing organization.

Benefits

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.